NEW Refer a friend, both get $50 cash bonus when they fund their first loan

Our Miami team — 247 humans across product, engineering, support, and risk.

Our mission

The MobiLoans mission — make loans accessible, fair, and human

For too long, "fast loans" meant predatory APRs, hidden fees, and aggressive collections. We're proving that fintech can be radically different — fast and fair, profitable and ethical.

Every loan we make either helps someone through a hard moment, builds their credit, or both. That's the bar.

Co-founders

The two who started it

Aisha and Marcus met at JPMorgan in 2014. They left in 2018 to build something better.

Aisha Williams

Co-founder & CEO

Former VP at JPMorgan Chase, 8 years in consumer lending. Watched her cousin pay $400 in fees on a $300 payday loan and decided to fix it. Stanford MBA. Lives in Brickell with two cats.

📍 Miami · 🎓 Stanford · 🏆 Forbes 30 Under 30 (2022)

Marcus Chen

Co-founder & CTO

Built the original underwriting engine in 6 months on his kitchen table. Ex-Stripe engineer (employee #142). MIT computer science. Believes the best code is code that's never written.

📍 Miami · 🎓 MIT · 🛠️ 14 patents in fraud detection
Our story

How we got here

💡
2018

The idea

Aisha's cousin took out a payday loan of $300 to cover a car repair. After rollover fees, she paid $700 back. Aisha quit her bank job that same week and started writing the business plan with Marcus.

🚀
2019

MobiLoans launches

Public beta in Florida only. 4,200 sign-ups in the first month, 18,000 by Q4. Our first $1 million in loans funded. We bootstrapped with Aisha's savings and a $750k seed round from Florida-based VCs.

📈
2020

Expansion to 30 states

COVID-19 hit. Demand for emergency loans tripled. We launched our hardship program (90-day free pause) and helped 84,000 members through job losses. Series A: $18M from Andreessen Horowitz.

🎯
2022

Credit Builder launched

We added our Credit Builder product after thousands of members asked for help fixing their credit. Within 6 months, the average user lifted their score by 78 points. 1 million total members.

🌎
2024

48-state coverage

Hit 3 million members. Series B: $90M led by Sequoia. Moved into our new HQ at 200 Brickell Avenue. Launched 24/7 human support — no chatbots, ever.

🏆
2025

5 million members, $2.1B funded

Forbes Fintech 50. Fast Company "Most Innovative." Inc 5000. None of it matters as much as the email from a member in Houston who said our $1,200 loan saved his job by getting his car fixed in time. That's the work.

🦅
Now

Just getting started

Working on new products: a high-yield savings account, a credit card for thin-file members, and an "automatic emergency fund" feature. The next 10 million members will get something even better than the first 5 million did.

Our values

What we tattoo on the wall

Five principles. Tested every day by every decision we make.

01

Transparency first

The full cost is on the loan screen, in plain English, before you accept anything. No legalese, no fine print games, no surprise fees ever.

02

Humans, not algorithms

Algorithms approve. Humans handle hardship, edge cases, and angry calls. Our support team is 89 strong and grows every quarter.

03

Build credit, don't trap

Every successful payment builds your credit. Every missed payment gets a "no judgment" text first — not a collection call.

04

Move fast, fix faster

We've shipped wrong things. When that happens, we fix it within 24 hours and email everyone affected with what went wrong and what we learned.

05

Diverse by design

57% of leadership identifies as women or people of color. We publish demographic data annually. Not because we have to — because it matters.

06

Customer success = our success

Our business model only works if you pay us back. So we obsess over your ability to repay before we approve. Aligned incentives, not opposed.

Our home base

Headquartered in Miami

We chose Brickell for the diversity, the energy, and the fact that Miami is home to more immigrant entrepreneurs per capita than any other US city. The Florida sun helps too.

  • 247 employees across Miami, Atlanta, Austin, and remote
  • Bilingual team: English and Spanish
  • 6 employee resource groups
  • Annual giving: 1% of revenue to financial literacy non-profits
Visit us
Leadership

Meet the leadership team

Aisha and Marcus built the foundation. These five run it day-to-day.

Sofia Castellanos

Chief Operating Officer

20 years operations at Capital One and SoFi. Built our 24/7 support team from 4 to 89 people. Grew up in Hialeah, FL.

David Kim

Chief Financial Officer

Former Goldman Sachs analyst, then CFO at two fintech startups (one acquired). CPA, Wharton MBA. Owns more spreadsheets than anyone alive.

Priya Venkat

Chief Risk Officer

Built the underwriting models at Affirm and LendingClub. PhD in applied statistics from Berkeley. Believes most "risk" is poor data.

Jordan Thomas

Chief Compliance Officer

Banking law specialist, former regulatory counsel at the OCC. Knows the federal lending code by heart. Tennessee Williams obsessed.

Elena Garcia

VP, Customer Experience

Started in support 5 years ago, now leads the whole CX org. Took our pickup time from 6 minutes to 89 seconds. Marathon runner.

James Wilson

VP, Engineering

Built systems at Square and Coinbase. Owns the platform that handles 3M+ transactions per day. Speaks 4 languages plus Python.

By the numbers

Seven years of work

5M+

Members across 48 states

$8.4B

Loans funded since 2019

247

Employees in 4 cities

240K

Members helped through hardship

Join us

Want to work at MobiLoans?

We're hiring across product, engineering, support, and risk. Diverse perspectives welcome — actually required.

See open roles Apply for a loan